When injuries do happen, the recovery of your employee and their return to work is of critical concern. Claimtrak helps ease the Return to Work (RTW) challenges that your organisation and your employees face by allowing you to better manage the recovery process.

An injured worker needs effective support and treatment from the various providers that will be involved in their return to work plan. The Return to Work process, if done well, can mean the difference between content staff returning to work promptly and lower claims cost OR industrial unrest, increased staff turnover and exposure to common law claims.  

Recommending Expertise
Claimtrak can work with your preferred medical practitioners, insurance providers, and support services to ensure that the rehabilitation process is seamless and effective. We can also assist you in developing preferred supplier networks throughout the country to streamline the return to work processes.

Get support from the first appointment until the last. From the moment your employee is injured we are there. For non-emergency transport we will call through and book an appointment and communicate with the treating medical provider about your ability to provide alternate duties.

From there we follow up with the treating medical practitioner, the injured worker and the insurer. Claimtrak’s workflows ensures that we stay in regular contact with your team about the progress of the return to work program. Claimtrak’s team provides a personal service that focuses on support for your injured employee. With a focus on practical support and personal accountability, your team member can get well and return to work as soon as practicable considering their injury or illness.

Recovery Monitoring and Tracking
ClaimTrak provides you with up to the date monitoring and reporting of an employee’s recovery status. This includes tracking the length of claim, developing the Return to Work (Suitable Duties) program and keeping you informed of the progress improvements.

Premium Sensitivity
We can work with you to ensure wherever lawfully possible your return to work endeavours are not paid by the insurer, helping to control the premium costs whilst engaging in best practice methods.

Compliance with Confidence
The ClaimTrak rehabilitation offering is fully customisable. We can develop everything from a full scale outsourced rehabilitation program through to a one off referral to a recommended provider.

All of the required documentation to initiate and manage the recovery process resides directly within ClaimTrak. Furthermore ClaimTrak can ensure easy compliance and coordination across multiple regulatory bodies, medical providers and workers’ compensation insurers or agents - simultaneously.

Because all we do is safety and claims management, we know how to talk to your rehabilitation provider and to help manage their performance, so your injured workers and business are always in good hands.

Download our Claimtrak brochure for more information:
Claimtrak Brochure 161Kb

• Active Workers’ Compensation insurance claims management
• Enter the data once & once only—ever
  
• Populated Workers’ Compensation forms for all States in minutes
• Integrated safety systems support
• Automated notifications to key staff with seriousness escalations
  
• Comprehensive record keeping including time stamped file notes
  
• Detailed reporting & cost management
  
• Quality service & technical support